Had a fantastic time car shopping last weekend!
Over the last couple months, my wife has been to several dealerships, looked at many cars, and talked with as many salesman. One gentleman in specific has stayed in contact with her and has continued to let her know when he thinks he has a car just for her (incidentally they have all been out of our stated price range).
Two weeks ago, this fellow said he has a surprise vehicle for her and we needed to come see it.
Ok. I’ll play along.
Harmless as a dove, yes. However, the salesman was NOT expecting me to be wise as a serpent.
Thanks to Jordan Harbinger and Alex Kouts – I have been intentionally practicing my negotiating skills, and stretching the social fabric isn’t nearly as uncomfortable as it used to be for me.
Mr. Salesman used so many techniques on us!
He matched our postures, he excessively doted on our daughter, he made nonthreatening physical contact to press points home (taps on my shoulder), he gave us gifts (made a sort of display of getting us coffees), he told us he thought of us and our situation everyday, he answered the phone and told them he would call back (he then told us it was a very loyal and valuable customer and that he would make them wait for us).
When I told him we would never buy new, he asked if I was a bandit, and then he had us test drive a lovely brand new car. He asked again, and again, what I thought of it.
I praised the car and told him I would look for a used one. He told me I would never find one in our price range, so I pulled up Google and showed him one advertised – in our price range and local.
I can remember leaving the mattress store feeling flustered 2 years ago. But I didn’t have that feeling car shopping this time! I left in good spirits.
The haunted house wasn’t scary once I saw the actor behind the mask.